Global Speech Analytics Market Growth (Status and Outlook) 2021-2026
According to this latest study, the 2020 growth of Speech Analytics will have significant change from previous year. By the most conservative estimates of global Speech Analytics market size (most likely outcome) will be a year-over-year revenue growth rate of XX% in 2020, from US$ 933.5 million in 2019. Over the next five years the Speech Analytics market will register a 11.7% CAGR in terms of revenue, the global market size will reach US$ 1453.5 million by 2025.
This report presents a comprehensive overview, market shares, and growth opportunities of Speech Analytics market by product type, application, key manufacturers and key regions and countries.
Segmentation by type: breakdown data from 2016 to 2021 in Section 2.3; and forecast to 2026 in section 10.7.
On-Remise
Cloud
Segmentation by application: breakdown data from 2016 to 2021, in Section 2.4; and forecast to 2026 in section 10.8.
Telecom
IT
Outsourcing
Others
This report also splits the market by region: Breakdown data in Chapter 4, 5, 6, 7 and 8.
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries
The report also presents the market competition landscape and a corresponding detailed analysis of the major players in the market. The key players covered in this report: Breakdown data in in Chapter 3.
Interactive Intelligence Group
NICE Systems
Verint Systems
Avaya
Genesys
Hewlett-Packard Enterprise
inContact
Calabrio
CallMiner
1 Scope of the Report
1.1 Market Introduction
1.2 Years Considered
1.3 Research Objectives
1.4 Market Research Methodology
1.5 Research Process and Data Source
1.6 Economic Indicators
1.7 Currency Considered
2 Executive Summary
2.1 World Market Overview
2.1.1 Global Speech Analytics Market Size 2016-2026
2.1.2 Speech Analytics Market Size CAGR by Region 2020 VS 2021 VS 2026
2.2 Speech Analytics Segment by Type
2.2.1 On-Remise
2.2.2 On-Remise
2.3 Speech Analytics Market Size by Type
2.3.1 Global Speech Analytics Market Size CAGR by Type
2.3.2 Global Speech Analytics Market Size Market Share by Type (2016-2021)
2.4 Speech Analytics Segment by Application
2.4.1 Telecom
2.4.2 IT
2.4.3 Outsourcing
2.4.4 Others
2.5 Speech Analytics Market Size by Application
2.5.1 Global Speech Analytics Market Size CAGR by Application
2.5.2 Global Speech Analytics Market Size Market Share by Application (2016-2021)
3 Global Speech Analytics by Players
3.1 Speech Analytics Market Size Market Share by Players
3.1.1 Global Speech Analytics Revenue by Players (2019-2021E)
3.1.2 Global Speech Analytics Revenue Market Share by Players (2019-2021E)
3.2 Global Speech Analytics Key Players Head office and Products Offered
3.3 Market Concentration Rate Analysis
3.3.1 Competition Landscape Analysis
3.3.2 Concentration Ratio (CR3, CR5 and CR10) (2019-2021E)
3.4 New Products and Potential Entrants
3.5 Mergers & Acquisitions, Expansion
4 Speech Analytics by Regions
4.1 Speech Analytics Market Size by Regions (2016-2021)
4.2 Americas Speech Analytics Market Size Growth (2016-2021)
4.3 APAC Speech Analytics Market Size Growth (2016-2021)
4.4 Europe Speech Analytics Market Size Growth (2016-2021)
4.5 Middle East & Africa Speech Analytics Market Size Growth (2016-2021)
5 Americas
5.1 Americas Speech Analytics Market Size by Country (2016-2021)
5.2 Americas Speech Analytics Market Size by Type (2016-2021)
5.3 Americas Speech Analytics Market Size by Application (2016-2021)
5.4 United States
5.5 Canada
5.6 Mexico
5.7 Brazil
6 APAC
6.1 APAC Speech Analytics Market Size by Region (2016-2021)
6.2 APAC Speech Analytics Market Size by Type (2016-2021)
6.3 APAC Speech Analytics Market Size by Application (2016-2021)
6.4 China
6.5 Japan
6.6 Korea
6.7 Southeast Asia
6.8 India
6.9 Australia
7 Europe
7.1 Europe Speech Analytics by Country (2016-2021)
7.2 Europe Speech Analytics Market Size by Type (2016-2021)
7.3 Europe Speech Analytics Market Size by Application (2016-2021)
7.4 Germany
7.5 France
7.6 UK
7.7 Italy
7.8 Russia
8 Middle East & Africa
8.1 Middle East & Africa Speech Analytics by Region (2016-2021)
8.2 Middle East & Africa Speech Analytics Market Size by Type (2016-2021)
8.3 Middle East & Africa Speech Analytics Market Size by Application (2016-2021)
8.4 Egypt
8.5 South Africa
8.6 Israel
8.7 Turkey
8.8 GCC Countries
9 Market Drivers, Challenges and Trends
9.1 Market Drivers and Impact
9.1.1 Growing Demand from Key Regions
9.1.2 Growing Demand from Key Applications and Potential Industries
9.2 Market Challenges and Impact
9.3 Market Trends
10 Global Speech Analytics Market Forecast
10.1 Global Speech Analytics Forecast by Regions (2021-2026)
10.1.1 Global Speech Analytics Forecast by Regions (2021-2026)
10.1.2 Americas Speech Analytics Forecast
10.1.3 APAC Speech Analytics Forecast
10.1.4 Europe Speech Analytics Forecast
10.1.5 Middle East & Africa Speech Analytics Forecast
10.2 Americas Speech Analytics Forecast by Countries (2021-2026)
10.2.1 United States Speech Analytics Market Forecast
10.2.2 Canada Speech Analytics Market Forecast
10.2.3 Mexico Speech Analytics Market Forecast
10.2.4 Brazil Speech Analytics Market Forecast
10.3 APAC Speech Analytics Forecast by Region (2021-2026)
10.3.1 China Speech Analytics Market Forecast
10.3.2 Japan Speech Analytics Market Forecast
10.3.3 Korea Speech Analytics Market Forecast
10.3.4 Southeast Asia Speech Analytics Market Forecast
10.3.5 India Speech Analytics Market Forecast
10.3.6 Australia Speech Analytics Market Forecast
10.4 Europe Speech Analytics Forecast by Country (2021-2026)
10.4.1 Germany Speech Analytics Market Forecast
10.4.2 France Speech Analytics Market Forecast
10.4.3 UK Speech Analytics Market Forecast
10.4.4 Italy Speech Analytics Market Forecast
10.4.5 Russia Speech Analytics Market Forecast
10.5 Middle East & Africa Speech Analytics Forecast by Region (2021-2026)
10.5.1 Egypt Speech Analytics Market Forecast
10.5.2 South Africa Speech Analytics Market Forecast
10.5.3 Israel Speech Analytics Market Forecast
10.5.4 Turkey Speech Analytics Market Forecast
10.5.5 GCC Countries Speech Analytics Market Forecast
10.6 Global Speech Analytics Forecast by Type (2021-2026)
10.8 Global Speech Analytics Forecast by Application (2021-2026)
11 Key Players Analysis
11.1 Interactive Intelligence Group
11.1.1 Interactive Intelligence Group Company Information
11.1.2 Interactive Intelligence Group Speech Analytics Product Offered
11.1.3 Interactive Intelligence Group Speech Analytics Revenue, Gross Margin and Market Share (2019-2021)
11.1.4 Interactive Intelligence Group Main Business Overview
11.1.5 Interactive Intelligence Group Latest Developments
11.2 NICE Systems
11.2.1 NICE Systems Company Information
11.2.2 NICE Systems Speech Analytics Product Offered
11.2.3 NICE Systems Speech Analytics Revenue, Gross Margin and Market Share (2019-2021)
11.2.4 NICE Systems Main Business Overview
11.2.5 NICE Systems Latest Developments
11.3 Verint Systems
11.3.1 Verint Systems Company Information
11.3.2 Verint Systems Speech Analytics Product Offered
11.3.3 Verint Systems Speech Analytics Revenue, Gross Margin and Market Share (2019-2021)
11.3.4 Verint Systems Main Business Overview
11.3.5 Verint Systems Latest Developments
11.4 Avaya
11.4.1 Avaya Company Information
11.4.2 Avaya Speech Analytics Product Offered
11.4.3 Avaya Speech Analytics Revenue, Gross Margin and Market Share (2019-2021)
11.4.4 Avaya Main Business Overview
11.4.5 Avaya Latest Developments
11.5 Genesys
11.5.1 Genesys Company Information
11.5.2 Genesys Speech Analytics Product Offered
11.5.3 Genesys Speech Analytics Revenue, Gross Margin and Market Share (2019-2021)
11.5.4 Genesys Main Business Overview
11.5.5 Genesys Latest Developments
11.6 Hewlett-Packard Enterprise
11.6.1 Hewlett-Packard Enterprise Company Information
11.6.2 Hewlett-Packard Enterprise Speech Analytics Product Offered
11.6.3 Hewlett-Packard Enterprise Speech Analytics Revenue, Gross Margin and Market Share (2019-2021)
11.6.4 Hewlett-Packard Enterprise Main Business Overview
11.6.5 Hewlett-Packard Enterprise Latest Developments
11.7 inContact
11.7.1 inContact Company Information
11.7.2 inContact Speech Analytics Product Offered
11.7.3 inContact Speech Analytics Revenue, Gross Margin and Market Share (2019-2021)
11.7.4 inContact Main Business Overview
11.7.5 inContact Latest Developments
11.8 Calabrio
11.8.1 Calabrio Company Information
11.8.2 Calabrio Speech Analytics Product Offered
11.8.3 Calabrio Speech Analytics Revenue, Gross Margin and Market Share (2019-2021)
11.8.4 Calabrio Main Business Overview
11.8.5 Calabrio Latest Developments
11.9 CallMiner
11.9.1 CallMiner Company Information
11.9.2 CallMiner Speech Analytics Product Offered
11.9.3 CallMiner Speech Analytics Revenue, Gross Margin and Market Share (2019-2021)
11.9.4 CallMiner Main Business Overview
11.9.5 CallMiner Latest Developments
12 Research Findings and Conclusion
Tables and Figures
List of Tables
Table 1. Speech Analytics Market Size CAGR by Region (2020-2026) & ($ Millions)
Table 2. Major Players of On-Remise
Table 3. Major Players of Cloud
Table 4. Speech Analytics Market Size CAGR by Type (2016-2021) & ($ Millions)
Table 5. Global Speech Analytics Market Size by Type (2016-2021) & ($ Millions)
Table 6. Global Speech Analytics Market Size Market Share by Type (2016-2021)
Table 7. Speech Analytics Market Size CAGR by Application (2016-2021) & ($ Millions)
Table 8. Global Speech Analytics Market Size by Application (2016-2021) & ($ Millions)
Table 9. Global Speech Analytics Market Size Market Share by Application (2016-2021)
Table 10. Global Speech Analytics Revenue by Players (2019-2021E) & ($ Millions)
Table 11. Global Speech Analytics Revenue Market Share by Players (2019-2021E)
Table 12. Global Speech Analytics Key Players Head office and Products Offered
Table 13. Speech Analytics Concentration Ratio (CR3, CR5 and CR10) & (2019-2021E)
Table 14. New Products and Potential Entrants
Table 15. Mergers & Acquisitions, Expansion
Table 16. Global Speech Analytics Market Size by Regions 2016-2021 & ($ Millions)
Table 17. Global Speech Analytics Market Size Market Share by Regions 2016-2021
Table 18. Americas Speech Analytics Market Size by Country (2016-2021) & ($ Millions)
Table 19. Americas Speech Analytics Market Size Market Share by Country (2016-2021)
Table 20. Americas Speech Analytics Market Size by Type (2016-2021) & ($ Millions)
Table 21. Americas Speech Analytics Market Size Market Share by Type (2016-2021)
Table 22. Americas Speech Analytics Market Size by Application (2016-2021) & ($ Millions)
Table 23. Americas Speech Analytics Market Size Market Share by Application (2016-2021)
Table 24. APAC Speech Analytics Market Size by Region (2016-2021) & ($ Millions)
Table 25. APAC Speech Analytics Market Size Market Share by Region (2016-2021)
Table 26. APAC Speech Analytics Market Size by Type (2016-2021) & ($ Millions)
Table 27. APAC Speech Analytics Market Size Market Share by Type (2016-2021)
Table 28. APAC Speech Analytics Market Size by Application (2016-2021) & ($ Millions)
Table 29. APAC Speech Analytics Market Size Market Share by Application (2016-2021)
Table 30. Europe Speech Analytics Market Size by Country (2016-2021) & ($ Millions)
Table 31. Europe Speech Analytics Market Size Market Share by Country (2016-2021)
Table 32. Europe Speech Analytics Market Size by Type (2016-2021) & ($ Millions)
Table 33. Europe Speech Analytics Market Size Market Share by Type (2016-2021)
Table 34. Europe Speech Analytics Market Size by Application (2016-2021) & ($ Millions)
Table 35. Europe Speech Analytics Market Size Market Share by Application (2016-2021)
Table 36. Middle East & Africa Speech Analytics Market Size by Region (2016-2021) & ($ Millions)
Table 37. Middle East & Africa Speech Analytics Market Size Market Share by Region (2016-2021)
Table 38. Middle East & Africa Speech Analytics Market Size by Type (2016-2021) & ($ Millions)
Table 39. Middle East & Africa Speech Analytics Market Size Market Share by Type (2016-2021)
Table 40. Middle East & Africa Speech Analytics Market Size by Application (2016-2021) & ($ Millions)
Table 41. Middle East & Africa Speech Analytics Market Size Market Share by Application (2016-2021)
Table 42. Key and Potential Regions of Speech Analytics
Table 43. Key Application and Potential Industries of Speech Analytics
Table 44. Key Challenges of Speech Analytics
Table 45. Key Trends of Speech Analytics
Table 46. Global Speech Analytics Market Size Forecast by Regions (2021-2026) & ($ Millions)
Table 47. Global Speech Analytics Market Size Market Share Forecast by Regions
Table 48. Global Speech Analytics Market Size Forecast by Type (2021-2026) & ($ Millions)
Table 49. Global Speech Analytics Market Size Market Share Forecast by Type (2021-2026)
Table 50. Global Speech Analytics Market Size Forecast by Application (2021-2026) & ($ Millions)
Table 51. Global Speech Analytics Market Size Market Share Forecast by Application (2021-2026)
Table 52. Interactive Intelligence Group Details, Company Type, Speech Analytics Area Served and Its Competitors
Table 53. Interactive Intelligence Group Speech Analytics Product Offered
Table 54. Interactive Intelligence Group Speech Analytics Revenue ($ million), Gross Margin and Market Share (2019-2021E)
Table 55. Interactive Intelligence Group Main Business
Table 56. Interactive Intelligence Group Latest Developments
Table 57. NICE Systems Details, Company Type, Speech Analytics Area Served and Its Competitors
Table 58. NICE Systems Speech Analytics Product Offered
Table 59. NICE Systems Main Business
Table 60. NICE Systems Speech Analytics Revenue ($ million), Gross Margin and Market Share (2019-2021E)
Table 61. NICE Systems Latest Developments
Table 62. Verint Systems Details, Company Type, Speech Analytics Area Served and Its Competitors
Table 63. Verint Systems Speech Analytics Product Offered
Table 64. Verint Systems Main Business
Table 65. Verint Systems Speech Analytics Revenue ($ million), Gross Margin and Market Share (2019-2021E)
Table 66. Verint Systems Latest Developments
Table 67. Avaya Details, Company Type, Speech Analytics Area Served and Its Competitors
Table 68. Avaya Speech Analytics Product Offered
Table 69. Avaya Main Business
Table 70. Avaya Speech Analytics Revenue ($ million), Gross Margin and Market Share (2019-2021E)
Table 71. Avaya Latest Developments
Table 72. Genesys Details, Company Type, Speech Analytics Area Served and Its Competitors
Table 73. Genesys Speech Analytics Product Offered
Table 74. Genesys Main Business
Table 75. Genesys Speech Analytics Revenue ($ million), Gross Margin and Market Share (2019-2021E)
Table 76. Genesys Latest Developments
Table 77. Hewlett-Packard Enterprise Details, Company Type, Speech Analytics Area Served and Its Competitors
Table 78. Hewlett-Packard Enterprise Speech Analytics Product Offered
Table 79. Hewlett-Packard Enterprise Main Business
Table 80. Hewlett-Packard Enterprise Speech Analytics Revenue ($ million), Gross Margin and Market Share (2019-2021E)
Table 81. Hewlett-Packard Enterprise Latest Developments
Table 82. inContact Details, Company Type, Speech Analytics Area Served and Its Competitors
Table 83. inContact Speech Analytics Product Offered
Table 84. inContact Main Business
Table 85. inContact Speech Analytics Revenue ($ million), Gross Margin and Market Share (2019-2021E)
Table 86. inContact Latest Developments
Table 87. Calabrio Details, Company Type, Speech Analytics Area Served and Its Competitors
Table 88. Calabrio Speech Analytics Product Offered
Table 89. Calabrio Main Business
Table 90. Calabrio Speech Analytics Revenue ($ million), Gross Margin and Market Share (2019-2021E)
Table 91. Calabrio Latest Developments
Table 92. CallMiner Details, Company Type, Speech Analytics Area Served and Its Competitors
Table 93. CallMiner Speech Analytics Product Offered
Table 94. CallMiner Main Business
Table 95. CallMiner Speech Analytics Revenue ($ million), Gross Margin and Market Share (2019-2021E)
Table 96. CallMiner Latest Developments
List of Figures
Figure 1. Speech Analytics Report Years Considered
Figure 2. Research Objectives
Figure 3. Research Methodology
Figure 4. Research Process and Data Source
Figure 5. Global Speech Analytics Market Size Growth Rate 2016-2026 ($ Millions)
Figure 6. Global Speech Analytics Market Size Market Share by Type (2016-2021)
Figure 7. Speech Analytics in Telecom
Figure 8. Global Speech Analytics Market: Telecom (2016-2021) & ($ Millions)
Figure 9. Speech Analytics in IT
Figure 10. Global Speech Analytics Market: IT (2016-2021) & ($ Millions)
Figure 11. Speech Analytics in Outsourcing
Figure 12. Global Speech Analytics Market: Outsourcing (2016-2021) & ($ Millions)
Figure 13. Speech Analytics in Others
Figure 14. Global Speech Analytics Market: Others (2016-2021) & ($ Millions)
Figure 15. Global Speech Analytics Market Size Market Share by Application in 2020
Figure 16. Global Speech Analytics Revenue Market Share by Player in 2020
Figure 17. Global Speech Analytics Market Size Market Share by Regions (2016-2021)
Figure 18. Americas Speech Analytics Market Size 2016-2021 ($ Millions)
Figure 19. APAC Speech Analytics Market Size 2016-2021 ($ Millions)
Figure 20. Europe Speech Analytics Market Size 2016-2021 ($ Millions)
Figure 21. Middle East & Africa Speech Analytics Market Size 2016-2021 ($ Millions)
Figure 22. Americas Speech Analytics Market Size Market Share by Country in 2020
Figure 23. Americas Speech Analytics Market Size Market Share by Type in 2020
Figure 24. Americas Speech Analytics Market Size Market Share by Application in 2020
Figure 25. United States Speech Analytics Market Size Growth 2016-2021 ($ Millions)
Figure 26. Canada Speech Analytics Market Size Growth 2016-2021 ($ Millions)
Figure 27. Mexico Speech Analytics Market Size Growth 2016-2021 ($ Millions)
Figure 28. APAC Speech Analytics Market Size Market Share by Regions in 2020
Figure 29. APAC Speech Analytics Market Size Market Share by Type in 2020
Figure 30. APAC Speech Analytics Market Size Market Share by Application in 2020
Figure 31. China Speech Analytics Market Size Growth 2016-2021 ($ Millions)
Figure 32. Japan Speech Analytics Market Size Growth 2016-2021 ($ Millions)
Figure 33. Korea Speech Analytics Market Size Growth 2016-2021 ($ Millions)
Figure 34. Southeast Asia Speech Analytics Market Size Growth 2016-2021 ($ Millions)
Figure 35. India Speech Analytics Market Size Growth 2016-2021 ($ Millions)
Figure 36. Australia Speech Analytics Market Size Growth 2016-2021 ($ Millions)
Figure 37. Europe Speech Analytics Market Size Market Share by Countries in 2020
Figure 38. Europe Speech Analytics Market Size Market Share by Type in 2020
Figure 39. Europe Speech Analytics Market Size Market Share by Application in 2020
Figure 40. Germany Speech Analytics Market Size Growth 2016-2021 ($ Millions)
Figure 41. France Speech Analytics Market Size Growth 2016-2021 ($ Millions)
Figure 42. UK Speech Analytics Market Size Growth 2016-2021 ($ Millions)
Figure 43. Italy Speech Analytics Market Size Growth 2016-2021 ($ Millions)
Figure 44. Russia Speech Analytics Market Size Growth 2016-2021 ($ Millions)
Figure 45. Middle East & Africa Speech Analytics Market Size Market Share by Region in 2020
Figure 46. Middle East & Africa Speech Analytics Market Size Market Share by Type in 2020
Figure 47. Middle East & Africa Speech Analytics Market Size Market Share by Application in 2020
Figure 48. Egypt Speech Analytics Market Size Growth 2016-2021 ($ Millions)
Figure 49. South Africa Speech Analytics Market Size Growth 2016-2021 ($ Millions)
Figure 50. Israel Speech Analytics Market Size Growth 2016-2021 ($ Millions)
Figure 51. Turkey Speech Analytics Market Size Growth 2016-2021 ($ Millions)
Figure 52. GCC Countries Speech Analytics Market Size Growth 2016-2021 ($ Millions)
Figure 53. Americas Speech Analytics Market Size 2021-2026 ($ Millions)
Figure 54. APAC Speech Analytics Market Size 2021-2026 ($ Millions)
Figure 55. Europe Speech Analytics Market Size 2021-2026 ($ Millions)
Figure 56. Middle East & Africa Speech Analytics Market Size 2021-2026 ($ Millions)
Figure 57. United States Speech Analytics Market Size 2021-2026 ($ Millions)
Figure 58. Canada Speech Analytics Market Size 2021-2026 ($ Millions)
Figure 59. Mexico Speech Analytics Market Size 2021-2026 ($ Millions)
Figure 60. Brazil Speech Analytics Market Size 2021-2026 ($ Millions)
Figure 61. China Speech Analytics Market Size 2021-2026 ($ Millions)
Figure 62. Japan Speech Analytics Market Size 2021-2026 ($ Millions)
Figure 63. Korea Speech Analytics Market Size 2021-2026 ($ Millions)
Figure 64. Southeast Asia Speech Analytics Market Size 2021-2026 ($ Millions)
Figure 65. India Speech Analytics Market Size 2021-2026 ($ Millions)
Figure 66. Australia Speech Analytics Market Size 2021-2026 ($ Millions)
Figure 67. Germany Speech Analytics Market Size 2021-2026 ($ Millions)
Figure 68. France Speech Analytics Market Size 2021-2026 ($ Millions)
Figure 69. UK Speech Analytics Market Size 2021-2026 ($ Millions)
Figure 70. Italy Speech Analytics Market Size 2021-2026 ($ Millions)
Figure 71. Russia Speech Analytics Market Size 2021-2026 ($ Millions)
Figure 72. Spain Speech Analytics Market Size 2021-2026 ($ Millions)
Figure 73. Egypt Speech Analytics Market Size 2021-2026 ($ Millions)
Figure 74. South Africa Speech Analytics Market Size 2021-2026 ($ Millions)
Figure 75. Israel Speech Analytics Market Size 2021-2026 ($ Millions)
Figure 76. Turkey Speech Analytics Market Size 2021-2026 ($ Millions)
Figure 77. GCC Countries Speech Analytics Market Size 2021-2026 ($ Millions)
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