Global Incident Management Software Market Growth (Status and Outlook) 2020-2025
According to this study, over the next five years the Incident Management Software market will register a xx%% CAGR in terms of revenue, the global market size will reach $ xx million by 2025, from $ xx million in 2019. In particular, this report presents the global revenue market share of key companies in Incident Management Software business, shared in Chapter 3.
This report presents a comprehensive overview, market shares, and growth opportunities of Incident Management Software market by product type, application, key manufacturers and key regions and countries.
This study specially analyses the impact of Covid-19 outbreak on the Incident Management Software, covering the supply chain analysis, impact assessment to the Incident Management Software market size growth rate in several scenarios, and the measures to be undertaken by Incident Management Software companies in response to the COVID-19 epidemic.
Segmentation by type: breakdown data from 2015 to 2020 in Section 2.3; and forecast to 2025 in section 10.7.
Cloud Based
On-premises
Segmentation by application: breakdown data from 2015 to 2020, in Section 2.4; and forecast to 2025 in section 10.8.
Large Enterprises
SMEs
This report also splits the market by region: Breakdown data in Chapter 4, 5, 6, 7 and 8.
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries
The report also presents the market competition landscape and a corresponding detailed analysis of the major vendor/manufacturers in the market. The key manufacturers covered in this report: Breakdown data in in Chapter 3.
Zendesk
Enablon
SolarWinds
SoftExpert
ManageEngine
Freshwork
LogicManager
OpsGenie
Resolver
Cura
Samanage
In addition, this report discusses the key drivers influencing market growth, opportunities, the challenges and the risks faced by key players and the market as a whole. It also analyzes key emerging trends and their impact on present and future development.
Research objectives
To study and analyze the global Incident Management Software market size by key regions/countries, type and application, history data from 2015 to 2019, and forecast to 2025.
To understand the structure of Incident Management Software market by identifying its various subsegments.
Focuses on the key global Incident Management Software players, to define, describe and analyze the value, market share, market competition landscape, SWOT analysis and development plans in next few years.
To analyze the Incident Management Software with respect to individual growth trends, future prospects, and their contribution to the total market.
To share detailed information about the key factors influencing the growth of the market (growth potential, opportunities, drivers, industry-specific challenges and risks).
To project the size of Incident Management Software submarkets, with respect to key regions (along with their respective key countries).
To analyze competitive developments such as expansions, agreements, new product launches and acquisitions in the market.
To strategically profile the key players and comprehensively analyze their growth strategies.
1 Scope of the Report
1.1 Market Introduction
1.2 Research Objectives
1.3 Years Considered
1.4 Market Research Methodology
1.5 Economic Indicators
1.6 Currency Considered
2 Executive Summary
2.1 World Market Overview
2.1.1 Global Incident Management Software Market Size 2015-2025
2.1.2 Incident Management Software Market Size CAGR by Region
2.2 Incident Management Software Segment by Type
2.2.1 Cloud Based
2.2.2 Cloud Based
2.3 Incident Management Software Market Size by Type
2.3.1 Global Incident Management Software Market Size Market Share by Type (2015-2020)
2.3.2 Global Incident Management Software Market Size Growth Rate by Type (2015-2020)
2.4 Incident Management Software Segment by Application
2.4.1 Large Enterprises
2.4.2 SMEs
2.5 Incident Management Software Market Size by Application
2.5.1 Global Incident Management Software Market Size Market Share by Application (2015-2020)
2.5.2 Global Incident Management Software Market Size Growth Rate by Application (2015-2020)
3 Global Incident Management Software by Players
3.1 Global Incident Management Software Market Size Market Share by Players
3.1.1 Global Incident Management Software Market Size by Players (2018-2020)
3.1.2 Global Incident Management Software Market Size Market Share by Players (2018-2020)
3.2 Global Incident Management Software Key Players Head office and Products Offered
3.3 Market Concentration Rate Analysis
3.3.1 Competition Landscape Analysis
3.3.2 Concentration Ratio (CR3, CR5 and CR10) (2018-2020)
3.4 New Products and Potential Entrants
3.5 Mergers & Acquisitions, Expansion
4 Incident Management Software by Regions
4.1 Incident Management Software Market Size by Regions
4.2 Americas Incident Management Software Market Size Growth
4.3 APAC Incident Management Software Market Size Growth
4.4 Europe Incident Management Software Market Size Growth
4.5 Middle East & Africa Incident Management Software Market Size Growth
5 Americas
5.1 Americas Incident Management Software Market Size by Countries
5.2 Americas Incident Management Software Market Size by Type
5.3 Americas Incident Management Software Market Size by Application
5.4 United States
5.5 Canada
5.6 Mexico
5.7 Key Economic Indicators of Few Americas Countries
6 APAC
6.1 APAC Incident Management Software Market Size by Regions
6.2 APAC Incident Management Software Market Size by Type
6.3 APAC Incident Management Software Market Size by Application
6.4 China
6.5 Japan
6.6 Korea
6.7 Southeast Asia
6.8 India
6.9 Australia
6.10 Key Economic Indicators of Few APAC Regions
7 Europe
7.1 Europe Incident Management Software by Countries
7.2 Europe Incident Management Software Market Size by Type
7.3 Europe Incident Management Software Market Size by Application
7.4 Germany
7.5 France
7.6 UK
7.7 Italy
7.8 Russia
7.9 Key Economic Indicators of Few Europe Countries
8 Middle East & Africa
8.1 Middle East & Africa Incident Management Software by Countries
8.2 Middle East & Africa Incident Management Software Market Size by Type
8.3 Middle East & Africa Incident Management Software Market Size by Application
8.4 Egypt
8.5 South Africa
8.6 Israel
8.7 Turkey
8.8 GCC Countries
9 Market Drivers, Challenges and Trends
9.1 Market Drivers and Impact
9.1.1 Growing Demand from Key Regions
9.1.2 Growing Demand from Key Applications and Potential Industries
9.2 Market Challenges and Impact
9.3 Market Trends
10 Global Incident Management Software Market Forecast
10.1 Global Incident Management Software Market Size Forecast (2021-2025)
10.2 Global Incident Management Software Forecast by Regions
10.2.1 Global Incident Management Software Forecast by Regions (2021-2025)
10.2.2 Americas Market Forecast
10.2.3 APAC Market Forecast
10.2.4 Europe Market Forecast
10.2.5 Middle East & Africa Market Forecast
10.3 Americas Forecast by Countries
10.3.1 United States Market Forecast
10.3.2 Canada Market Forecast
10.3.3 Mexico Market Forecast
10.3.4 Brazil Market Forecast
10.4 APAC Forecast by Countries
10.4.1 China Market Forecast
10.4.2 Japan Market Forecast
10.4.3 Korea Market Forecast
10.4.4 Southeast Asia Market Forecast
10.4.5 India Market Forecast
10.4.6 Australia Market Forecast
10.5 Europe Forecast by Countries
10.5.1 Germany Market Forecast
10.5.2 France Market Forecast
10.5.3 UK Market Forecast
10.5.4 Italy Market Forecast
10.5.5 Russia Market Forecast
10.5.6 Spain Market Forecast
10.6 Middle East & Africa Forecast by Countries
10.6.1 Egypt Market Forecast
10.6.2 South Africa Market Forecast
10.6.3 Israel Market Forecast
10.6.4 Turkey Market Forecast
10.6.5 GCC Countries Market Forecast
10.7 Global Incident Management Software Forecast by Type
10.8 Global Incident Management Software Forecast by Application
11 Key Players Analysis
11.1 Zendesk
11.1.1 Company Details
11.1.2 Incident Management Software Product Offered
11.1.3 Zendesk Incident Management Software Revenue, Gross Margin and Market Share (2018-2020)
11.1.4 Main Business Overview
11.1.5 Zendesk News
11.2 Enablon
11.2.1 Company Details
11.2.2 Incident Management Software Product Offered
11.2.3 Enablon Incident Management Software Revenue, Gross Margin and Market Share (2018-2020)
11.2.4 Main Business Overview
11.2.5 Enablon News
11.3 SolarWinds
11.3.1 Company Details
11.3.2 Incident Management Software Product Offered
11.3.3 SolarWinds Incident Management Software Revenue, Gross Margin and Market Share (2018-2020)
11.3.4 Main Business Overview
11.3.5 SolarWinds News
11.4 SoftExpert
11.4.1 Company Details
11.4.2 Incident Management Software Product Offered
11.4.3 SoftExpert Incident Management Software Revenue, Gross Margin and Market Share (2018-2020)
11.4.4 Main Business Overview
11.4.5 SoftExpert News
11.5 ManageEngine
11.5.1 Company Details
11.5.2 Incident Management Software Product Offered
11.5.3 ManageEngine Incident Management Software Revenue, Gross Margin and Market Share (2018-2020)
11.5.4 Main Business Overview
11.5.5 ManageEngine News
11.6 Freshwork
11.6.1 Company Details
11.6.2 Incident Management Software Product Offered
11.6.3 Freshwork Incident Management Software Revenue, Gross Margin and Market Share (2018-2020)
11.6.4 Main Business Overview
11.6.5 Freshwork News
11.7 LogicManager
11.7.1 Company Details
11.7.2 Incident Management Software Product Offered
11.7.3 LogicManager Incident Management Software Revenue, Gross Margin and Market Share (2018-2020)
11.7.4 Main Business Overview
11.7.5 LogicManager News
11.8 OpsGenie
11.8.1 Company Details
11.8.2 Incident Management Software Product Offered
11.8.3 OpsGenie Incident Management Software Revenue, Gross Margin and Market Share (2018-2020)
11.8.4 Main Business Overview
11.8.5 OpsGenie News
11.9 Resolver
11.9.1 Company Details
11.9.2 Incident Management Software Product Offered
11.9.3 Resolver Incident Management Software Revenue, Gross Margin and Market Share (2018-2020)
11.9.4 Main Business Overview
11.9.5 Resolver News
11.10 Cura
11.10.1 Company Details
11.10.2 Incident Management Software Product Offered
11.10.3 Cura Incident Management Software Revenue, Gross Margin and Market Share (2018-2020)
11.10.4 Main Business Overview
11.10.5 Cura News
11.11 Samanage
12 Research Findings and Conclusion
Tables and Figures
List of Tables
Table 1. Research Methodology
Table 2. Data Source
Table 3. Incident Management Software Market Size CAGR by Region 2015-2025 ($ Millions)
Table 4. Major Players of Cloud Based
Table 5. Major Players of On-premises
Table 6. Incident Management Software Market Size by Type (2014-2019) ($ Millions)
Table 7. Global Incident Management Software Market Size Market Share by Type (2015-2020)
Table 8. Global Incident Management Software Market Size by Application (2015-2020) ($ Millions)
Table 9. Global Incident Management Software Market Size Market Share by Application (2015-2020)
Table 10. Global Incident Management Software Revenue by Players (2018-2020) ($ Millions)
Table 11. Global Incident Management Software Revenue Market Share by Players (2018-2020)
Table 12. Global Incident Management Software Key Players Head office and Products Offered
Table 13. Incident Management Software Concentration Ratio (CR3, CR5 and CR10) (2018-2020)
Table 14. New Products and Potential Entrants
Table 15. Mergers & Acquisitions, Expansion
Table 16. Global Incident Management Software Market Size by Regions 2015-2020 ($ Millions)
Table 17. Global Incident Management Software Market Size Market Share by Regions 2015-2020
Table 18. Americas Incident Management Software Market Size by Countries (2015-2020) ($ Millions)
Table 19. Americas Incident Management Software Market Size Market Share by Countries (2015-2020)
Table 20. Americas Incident Management Software Market Size by Type (2015-2020) ($ Millions)
Table 21. Americas Incident Management Software Market Size Market Share by Type (2015-2020)
Table 22. Americas Incident Management Software Market Size by Application (2015-2020) ($ Millions)
Table 23. Americas Incident Management Software Market Size Market Share by Application (2015-2020)
Table 24. APAC Incident Management Software Market Size by Regions (2015-2020) ($ Millions)
Table 25. APAC Incident Management Software Market Size Market Share by Regions (2015-2020)
Table 26. APAC Incident Management Software Market Size by Type (2015-2020) ($ Millions)
Table 27. APAC Incident Management Software Market Size Market Share by Type (2015-2020)
Table 28. APAC Incident Management Software Market Size by Application (2015-2020) ($ Millions)
Table 29. APAC Incident Management Software Market Size Market Share by Application (2015-2020)
Table 30. Europe Incident Management Software Market Size by Countries (2015-2020) ($ Millions)
Table 31. Europe Incident Management Software Market Size Market Share by Countries (2015-2020)
Table 32. Europe Incident Management Software Market Size by Type (2015-2020) ($ Millions)
Table 33. Europe Incident Management Software Market Size Market Share by Type (2015-2020)
Table 34. Europe Incident Management Software Market Size by Application (2015-2020) ($ Millions)
Table 35. Europe Incident Management Software Market Size Market Share by Application (2015-2020)
Table 36. Middle East & Africa Incident Management Software Market Size by Countries (2015-2020) ($ Millions)
Table 37. Middle East & Africa Incident Management Software Market Size Market Share by Countries (2015-2020)
Table 38. Middle East & Africa Incident Management Software Market Size by Type (2015-2020) ($ Millions)
Table 39. Middle East & Africa Incident Management Software Market Size Market Share by Type (2015-2020)
Table 40. Middle East & Africa Incident Management Software Market Size by Application (2015-2020) ($ Millions)
Table 41. Middle East & Africa Incident Management Software Market Size Market Share by Application (2015-2020)
Table 42. Key and Potential Regions of Incident Management Software
Table 43. Key Application and Potential Industries of Incident Management Software
Table 44. Key Challenges of Incident Management Software
Table 45. Key Trends of Incident Management Software
Table 46. Global Incident Management Software Market Size Forecast by Regions (2021-2025) ($ Millions)
Table 47. Global Incident Management Software Market Size Market Share Forecast by Regions
Table 48. Global Incident Management Software Market Size Forecast by Type (2021-2025) ($ Millions)
Table 49. Global Incident Management Software Market Size Market Share Forecast by Type (2021-2025)
Table 50. Global Incident Management Software Market Size Forecast by Application (2021-2025) ($ Millions)
Table 51. Global Incident Management Software Market Size Market Share Forecast by Application (2021-2025)
Table 52. Zendesk Details, Company Total Revenue (in $ million), Head Office, Incident Management Software Major Market Areas and Its Competitors
Table 53. Zendesk Incident Management Software Product Offered
Table 54. Zendesk Incident Management Software Revenue and Gross Margin (2018-2020E)
Table 55. Zendesk Main Business
Table 56. Zendesk Latest Developments
Table 57. Enablon Details, Company Total Revenue (in $ million), Head Office, Incident Management Software Major Market Areas and Its Competitors
Table 58. Enablon Incident Management Software Product Offered
Table 59. Enablon Main Business
Table 60. Enablon Incident Management Software Revenue and Gross Margin (2018-2020E)
Table 61. Enablon Latest Developments
Table 62. SolarWinds Details, Company Total Revenue (in $ million), Head Office, Incident Management Software Major Market Areas and Its Competitors
Table 63. SolarWinds Incident Management Software Product Offered
Table 64. SolarWinds Main Business
Table 65. SolarWinds Incident Management Software Revenue and Gross Margin (2018-2020E)
Table 66. SolarWinds Latest Developments
Table 67. SoftExpert Details, Company Total Revenue (in $ million), Head Office, Incident Management Software Major Market Areas and Its Competitors
Table 68. SoftExpert Incident Management Software Product Offered
Table 69. SoftExpert Main Business
Table 70. SoftExpert Incident Management Software Revenue and Gross Margin (2018-2020E)
Table 71. SoftExpert Latest Developments
Table 72. ManageEngine Details, Company Total Revenue (in $ million), Head Office, Incident Management Software Major Market Areas and Its Competitors
Table 73. ManageEngine Incident Management Software Product Offered
Table 74. ManageEngine Main Business
Table 75. ManageEngine Incident Management Software Revenue and Gross Margin (2018-2020E)
Table 76. ManageEngine Latest Developments
Table 77. Freshwork Details, Company Total Revenue (in $ million), Head Office, Incident Management Software Major Market Areas and Its Competitors
Table 78. Freshwork Incident Management Software Product Offered
Table 79. Freshwork Main Business
Table 80. Freshwork Incident Management Software Revenue and Gross Margin (2018-2020E)
Table 81. Freshwork Latest Developments
Table 82. LogicManager Details, Company Total Revenue (in $ million), Head Office, Incident Management Software Major Market Areas and Its Competitors
Table 83. LogicManager Incident Management Software Product Offered
Table 84. LogicManager Main Business
Table 85. LogicManager Incident Management Software Revenue and Gross Margin (2018-2020E)
Table 86. LogicManager Latest Developments
Table 87. OpsGenie Details, Company Total Revenue (in $ million), Head Office, Incident Management Software Major Market Areas and Its Competitors
Table 88. OpsGenie Incident Management Software Product Offered
Table 89. OpsGenie Main Business
Table 90. OpsGenie Incident Management Software Revenue and Gross Margin (2018-2020E)
Table 91. OpsGenie Latest Developments
Table 92. Resolver Details, Company Total Revenue (in $ million), Head Office, Incident Management Software Major Market Areas and Its Competitors
Table 93. Resolver Incident Management Software Product Offered
Table 94. Resolver Main Business
Table 95. Resolver Incident Management Software Revenue and Gross Margin (2018-2020E)
Table 96. Resolver Latest Developments
Table 97. Cura Details, Company Total Revenue (in $ million), Head Office, Incident Management Software Major Market Areas and Its Competitors
Table 98. Cura Incident Management Software Product Offered
Table 99. Cura Main Business
Table 100. Cura Incident Management Software Revenue and Gross Margin (2018-2020E)
Table 101. Cura Latest Developments
Table 102. Samanage Details, Company Total Revenue (in $ million), Head Office, Incident Management Software Major Market Areas and Its Competitors
List of Figures
Figure 1. Incident Management Software Report Years Considered
Figure 2. Market Research Methodology
Figure 3. Global Incident Management Software Market Size Growth Rate 2015-2025 ($ Millions)
Figure 4. Global Incident Management Software Market Size Market Share by Type (2015-2020)
Figure 5. Global Cloud Based Market Size Growth Rate
Figure 6. Global On-premises Market Size Growth Rate
Figure 7. Incident Management Software in Large Enterprises
Figure 8. Global Incident Management Software Market: Large Enterprises (2015-2020) ($ Millions)
Figure 9. Incident Management Software in SMEs
Figure 10. Global Incident Management Software Market: SMEs (2015-2020) ($ Millions)
Figure 11. Global Incident Management Software Market Size Market Share by Application in 2019
Figure 12. Global Incident Management Software Market Size Market Share by Regions 2015-2020
Figure 13. Americas Incident Management Software Market Size 2015-2020 ($ Millions)
Figure 14. APAC Incident Management Software Market Size 2015-2020 ($ Millions)
Figure 15. Europe Incident Management Software Market Size 2015-2020 ($ Millions)
Figure 16. Middle East & Africa Incident Management Software Market Size 2015-2020 ($ Millions)
Figure 17. Americas Incident Management Software Market Size Market Share by Countries in 2019
Figure 18. Americas Incident Management Software Market Size Market Share by Type in 2019
Figure 19. Americas Incident Management Software Market Size Market Share by Application in 2019
Figure 20. United States Incident Management Software Market Size Growth 2015-2020 ($ Millions)
Figure 21. Canada Incident Management Software Market Size Growth 2015-2020 ($ Millions)
Figure 22. Mexico Incident Management Software Market Size Growth 2015-2020 ($ Millions)
Figure 23. APAC Incident Management Software Market Size Market Share by Regions in 2019
Figure 24. APAC Incident Management Software Market Size Market Share by Type in 2019
Figure 25. APAC Incident Management Software Market Size Market Share by Application in 2019
Figure 26. China Incident Management Software Market Size Growth 2015-2020 ($ Millions)
Figure 27. Japan Incident Management Software Market Size Growth 2015-2020 ($ Millions)
Figure 28. Korea Incident Management Software Market Size Growth 2015-2020 ($ Millions)
Figure 29. Southeast Asia Incident Management Software Market Size Growth 2015-2020 ($ Millions)
Figure 30. India Incident Management Software Market Size Growth 2015-2020 ($ Millions)
Figure 31. Australia Incident Management Software Market Size Growth 2015-2020 ($ Millions)
Figure 32. Europe Incident Management Software Market Size Market Share by Countries in 2019
Figure 33. Europe Incident Management Software Market Size Market Share by Type in 2019
Figure 34. Europe Incident Management Software Market Size Market Share by Application in 2019
Figure 35. Germany Incident Management Software Market Size Growth 2015-2020 ($ Millions)
Figure 36. France Incident Management Software Market Size Growth 2015-2020 ($ Millions)
Figure 37. UK Incident Management Software Market Size Growth 2015-2020 ($ Millions)
Figure 38. Italy Incident Management Software Market Size Growth 2015-2020 ($ Millions)
Figure 39. Russia Incident Management Software Market Size Growth 2015-2020 ($ Millions)
Figure 40. Spain Incident Management Software Market Size Growth 2015-2020 ($ Millions)
Figure 41. Middle East & Africa Incident Management Software Market Size Market Share by Countries in 2019
Figure 42. Middle East & Africa Incident Management Software Market Size Market Share by Type in 2019
Figure 43. Middle East & Africa Incident Management Software Market Size Market Share by Application in 2019
Figure 44. Egypt Incident Management Software Market Size Growth 2015-2020 ($ Millions)
Figure 45. South Africa Incident Management Software Market Size Growth 2015-2020 ($ Millions)
Figure 46. Israel Incident Management Software Market Size Growth 2015-2020 ($ Millions)
Figure 47. Turkey Incident Management Software Market Size Growth 2015-2020 ($ Millions)
Figure 48. GCC Countries Incident Management Software Market Size Growth 2015-2020 ($ Millions)
Figure 49. Global Incident Management Software arket Size Forecast (2021-2025) ($ Millions)
Figure 50. Americas Incident Management Software Market Size 2021-2025 ($ Millions)
Figure 51. APAC Incident Management Software Market Size 2021-2025 ($ Millions)
Figure 52. Europe Incident Management Software Market Size 2021-2025 ($ Millions)
Figure 53. Middle East & Africa Incident Management Software Market Size 2021-2025 ($ Millions)
Figure 54. United States Incident Management Software Market Size 2021-2025 ($ Millions)
Figure 55. Canada Incident Management Software Market Size 2021-2025 ($ Millions)
Figure 56. Mexico Incident Management Software Market Size 2021-2025 ($ Millions)
Figure 57. Brazil Incident Management Software Market Size 2021-2025 ($ Millions)
Figure 58. China Incident Management Software Market Size 2021-2025 ($ Millions)
Figure 59. Japan Incident Management Software Market Size 2021-2025 ($ Millions)
Figure 60. Korea Incident Management Software Market Size 2021-2025 ($ Millions)
Figure 61. Southeast Asia Incident Management Software Market Size 2021-2025 ($ Millions)
Figure 62. India Incident Management Software Market Size 2021-2025 ($ Millions)
Figure 63. Australia Incident Management Software Market Size 2021-2025 ($ Millions)
Figure 64. Germany Incident Management Software Market Size 2021-2025 ($ Millions)
Figure 65. France Incident Management Software Market Size 2021-2025 ($ Millions)
Figure 66. UK Incident Management Software Market Size 2021-2025 ($ Millions)
Figure 67. Italy Incident Management Software Market Size 2021-2025 ($ Millions)
Figure 68. Russia Incident Management Software Market Size 2021-2025 ($ Millions)
Figure 69. Spain Incident Management Software Market Size 2021-2025 ($ Millions)
Figure 70. Egypt Incident Management Software Market Size 2021-2025 ($ Millions)
Figure 71. South Africa Incident Management Software Market Size 2021-2025 ($ Millions)
Figure 72. Israel Incident Management Software Market Size 2021-2025 ($ Millions)
Figure 73. Turkey Incident Management Software Market Size 2021-2025 ($ Millions)
Figure 74. GCC Countries Incident Management Software Market Size 2021-2025 ($ Millions)
Reason to Buy
- Current and future of Service & Software Market outlook in the developed and emerging markets
- Highlights key business priorities in order to assist companies to realign their business strategies
- The segment that is expected to dominate the Service & Software Market
- Regions that are expected to witness the fastest growth during the forecast period
- Identify the latest developments, Service & Software Market shares, and strategies employed by the major market players
- Save and reduce time carrying out entry-level research by identifying the growth, size, leading players and segments in the global Service & Software Market
- Develop/modify business expansion plans by using substantial growth offering developed and emerging markets